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 Dynamic Panoramic
Mladen Stojic, President of Hexagon Geospatial
Mladen Stojic, President of Hexagon Geospatial
Dynamic Panoramic is a column by Mladen Stojic, President of Hexagon Geospatial. Mr. Stojic is a renowned geospatial industry expert who shares his insights into how geospatial information is increasingly being used to drive critical decisions in organizations of all sizes.

Mobile Management of Water Main Breaks in Henry County, GA

April 21st, 2014 by Mladen Stojic, President of Hexagon Geospatial

Realizing the true potential of mobility, local government organizations are quickly developing strategies to provide more business workflows on smart mobile devices and are moving away from cumbersome, desktop-based GIS systems.

Thankfully, today’s smart mobile and tablet devices finally have the processing power, storage, and network capabilities to support high-end applications including powerful data access, superior visualization, creation, query and analysis.

For example, the Henry County Water Authority (HCWA), the public water utility in Henry County, GA, recently received demonstrations of key mobile solutions from Intergraph to support end-users and customer service departments who require field inspection on their infrastructure assets.

A key part of this effort is to manage water main breaks so that field crews can quickly be on the scene to fix any issues. When this happens, the first goal is to control the water by closing the right valves. Once they discover the actual leak, field crews will dig down to the pipe and repair any faults, or completely replace it. This all needs to be completed with minimal disturbances to nearby homes and businesses.

Having the right actionable information every step of the way is critical to the success of this effort. The field crews must be able to quickly understand and assess the connectivity of the network of lines and valves. With the correct information at their fingertips, they can close fewer valves and minimize the number of customers who will go without water. By doing so, HCWA is able to keep customers happy and stay revenue-positive, which is important for an organization that is self-funded and generates revenue through functioning meters.

As a long-time user of Intergraph, HCWA can employ Intergraph Mobile MapWorks on top of their existing GIS to automate workflows for field personnel using Android or iOS tablet devices. This enables the organization to:

  • Determine location based on address, valve ID, parcel ID, or other data that is geo-locatable
  • Visualize and understand the location and connectivity of valves and lines
  • Understand which and how many parcels will be affected based on which valves are turned off

During the job, HCWA field crews can use their mobile tablets to report on status updates, how long the water will be off, what valves are turned off, as well as upload photos from the scene.

This is a prime example of how local governments can best embrace key mobile solutions for infrastructure management – in ways that enhance the speed and effectiveness of response.

To learn more about this custom workflow, click here.

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