CitySourced, employing iCityHall technology, is a mobile engagement platform that lets citizens or municipal officials take photos or video and use their GPS to track a location. It contains a suite of APIs that can be integrated into the AMS, CRM or GIS Systems of municipalities.
This is not rocket science for users. These APIs can be used by municipal officials who don’t have time to learn new processes. The CitySourced App uses a mobile camera and GPS to track down the exact location of a problem, such as a power outage or utility equipment out of service. For citizens, the system pushes a status update back to the reporting person’s mobile phone.