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Posts Tagged ‘Nexus One’

Great product, but where’s the help?

Wednesday, January 13th, 2010

“Google’s celebrated algorithms may power the Web’s most popular search engine, but they have not yet been programmed to answer a call when a customer has a problem.”

The New York Times, January 13, 2010

Owners of the new Nexus One touch screen smartphone from Google are complaining that they can’t call the company for help and the company warns that it may take up to 48 hours to respond to emails.

http://www.nytimes.com/2010/01/13/technology/companies/13google.html?th&emc=th

Google announces Nexus One

Tuesday, January 5th, 2010

Google is set to launch its first own-brand mobile phone today. It includes a five-megapixel camera and is lighter and thinner than Apple’s iPhone, according to press reports.

The Nexus One is the first smart phone designed by the company’s own engineers and is expected to be unveiled at a press conference at its headquarters in California.

Unlike other mobile phones, it will be available from Google itself, allowing customers to use the network of their choice.

The launch of the Nexus is seen as Google’s latest bid to promote the Android operating system which it designed in 2007 and which is already used on other phones, including Motorola’s Milestone.

http://www.nytimes.com/2010/01/05/technology/internet/05google.html?th&emc=th

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