Sears manages one of the largest home appliance repair businesses in the world, with six distinct geographic regions that include 50 independent districts. More than 10,000 technicians throughout the United States complete approximately 11,000,000 in-home service orders each year. The business of supporting a mobile workforce requires good management, and Sears knew that geographic information system (GIS) technology was the answer to routing, a geographic problem.
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GIS Weekly Magazine
Susan Smith
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Look for the next issue of GIS Weekly Magazine on May 28, 2012.
Each GISWeekly Review delivers to its readers news concerning the latest developments in the GIS industry, along with a selection of other articles that we feel you might find interesting. |
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