The cost and complexity of winning new customers is matched only by the rigors of retaining them. Carriers in this age of churn are also hard-pressed to serve these customers. They must accurately define their service areas, pinpoint their coverage within their domains and effectively qualify customers for service. They also must provision and activate customers for service and deliver hassle-free administration of calling plans.
In addition, carriers must conform to FCC mandates governing Enhanced 911 (E-911) and Local Number Portability (LNP).
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GIS Weekly Magazine
Susan Smith
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Look for the next issue of GIS Weekly Magazine on May 28, 2012.
Each GISWeekly Review delivers to its readers news concerning the latest developments in the GIS industry, along with a selection of other articles that we feel you might find interesting. |
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