Having realized that the success of their products lies in making them simple to use, Philips made customer collaboration a key part of their product design process. To effectively gather customer feedback however, they needed to create a common repository for handling customer queries during the design & business fulfillment processes.
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GIS Weekly Magazine
Susan Smith
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Look for the next issue of GIS Weekly Magazine on May 28, 2012.
Each GISWeekly Review delivers to its readers news concerning the latest developments in the GIS industry, along with a selection of other articles that we feel you might find interesting. |
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