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Canal de Isabel II provides drinking water for 5.5 million people in Madrid (Spain) through 12,000 pipe kilometers. In order to manage more than 50,000 incidences per year, a J2EE based application has been developed. This software is full integrated with corporate GIS based on ArcIMS through Java Connector. The main functionality provides support for real-time squad control, based on GPS and GPRS technologies.