Alert: Please correct the errors!
Managing the maintenance activities of a large municipal water system with more than 235,000 accounts is a monumental challenge. The water infrastructure assets number more than 500,000 and span a service area of over 400 square miles. The legacy software of the 1990s was inadequate at tracking work on our distributed assets. In early 1999, the Greater Cincinnati Water Works (GCWW) began looking for a comprehensive Enterprise Asset Management (EAM) system. Through an exhaustive process, the GCWW selected a leading EAM solution. While the selected software was the best overall fit for our various requirements, it lacked baseline support for GIS and addresses. This represented a significant functionality gap for the GCWW. The GCWW designed and built an application to fill the gap between our existing GIS system and the new EAM software. The integrated solution satisfies the GCWW's GIS needs without compromising a baseline implementation of the EAM system.