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While we are able to map out the technological achievements of the hardware/software and data components of geographic information systems, the often overlooked and most important component is Human Interaction. In truth, all of the other components are integral within the Human Component, with the addition of emotion. This presentation will address the importance of gaining the enthusiastic support and acceptance of GIS technology within the work environment of a small municipal utility. Acceptance and use are critical to the success of GIS in any work environment. A high-performance sports car still needs a driver to operate it. Zoom, Zoom!