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JEA is the largest community-owned utility in Florida and the eighth largest in the United States. The electric system serves approximately 360,000 customers in Jacksonville, FL,and parts of three adjacent counties. JEA's water system serves more than 240,000 water customers and 186,000 sewer customers. Since 1992, JEA has been utilizing Intergraph's FRAMME to manage/store GIS data for landbase and electric distribution. Water and sewer have been on an ESRI platform since 2001. Operations & maintenance of two platforms has become cumbersome, expensive, and has caused many problems, so JEA has begun converting the electric and landbase to ESRI format. This project also includes development of a mobile solution for use by field forces (including a two-way communication and incremental automatic data updates) and an intranet web solution. Several internal applications (such as outage management and engineering analysis tools) will also be integrated with the GIS in this project.