"We really wanted to find out about the benefits utilities have experienced with GIS from customer care or supply chain or accounting," said Bill Meehan, Esri Director of Utility Solutions. "GIS and IT professionals can access the report in order to communicate technology needs to management, assess their utility's use of GIS, or identify areas for needed GIS expansion."
Additional major findings of The Business Benefits of GIS for Utilities include:
- 45 percent reported more than 10 percent productivity gain due to use of mobile GIS
- 41 percent report savings of 7 percent or greater in plant accounting
- 65 percent report saving more than 6percent in system and distribution planning
- 25 percent reduced System Average Interruption Duration Index (SAIDI) by 7 percent or more
View the webinar presentation of The Business Benefits of GIS for Utilities, and read the report at esri.com/roisurvey.
Since 1969, Esri has been giving customers around the world the power to think and plan geographically. The market leader in GIS technology, Esri software is used in more than 300,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. Esri applications, running on more than one million desktops and thousands of Web and enterprise servers, provide the backbone for the world's mapping and spatial analysis. Esri is the only vendor that provides complete technical solutions for desktop, mobile, server, and Internet platforms. Visit us at esri.com/news.
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Jessica Wyland, Esri
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