Mid-America Computer Corporation Adds Esri Maps and Geocoding to Its Telecom Solutions

REDLANDS, Calif., May 30, 2013 — (PRNewswire) — Mid-America Computer Corporation (MACC) recently teamed with Esri to add geocoding and mapping capabilities to the billing and operational support solutions it provides to more than 300 telecommunications companies in the United States.

"Our customers like the new map feature where they can see service calls at a glance," said Dave Waite, Director of Product Development for MACC. "The use of Esri maps has been very well received by the telecom customer base, and we are very happy with the whole process."

Staff members at telecom companies now use MACC together with Esri to geocode all addresses in the system and therefore more accurately locate customers or assets. Telecom operators can quickly turn to an Esri map for information about service orders, then dispatch technicians based on the most efficient route.

"What Esri does for telecommunication companies is provide a common platform—the ArcGIS platform—to improve customer service delivery," said Randy Frantz, telecommunications and location-based services manager for Esri. "The ArcGIS platform gives you a place to access your business data, manage assets, update network information, integrate work orders, find customer information, and prepare reports." Find out more about Esri technology for telecom at esri.com/telecom.

About Esri
Since 1969, Esri has been giving customers around the world the power to think and plan geographically. The market leader in GIS technology, Esri software is used in more than 300,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. Esri applications, running on more than one million desktops and thousands of web and enterprise servers, provide the backbone for the world's mapping and spatial analysis. Esri is the only vendor that provides complete technical solutions for desktop, mobile, server, and Internet platforms. Visit us at esri.com/news.

Copyright © 2013 Esri. All rights reserved. Esri, the Esri globe logo, GIS by Esri, esri.com, ArcGIS, and @esri.com are trademarks, service marks, or registered marks of Esri in the United States, the European Community, or certain other jurisdictions. Other companies and products or services mentioned herein may be trademarks, service marks, or registered marks of their respective mark owners.

SOURCE Esri

Contact:
Esri
Mid-America Computer Corporation
Jessica Wyland, Esri, 909-793-2853, ext. 1-3345
Email Contact
Web: http://www.esri.com




Review Article Be the first to review this article
Trimble

Harris

Featured Video
Jobs
Mechanical Engineer I for Air Techniques, Inc at Melville, NY
Proposal Support Coordinator for Keystone Aerial Surveys at Philadelphia, PA
Upcoming Events
GIS Cloud Workshop In Syracuse, New York at Syracuse NY - Aug 22, 2017
ENVI Analytics Symposium 2017 at The Brown Palace Hotel & Spa Denver Colorado - Aug 22 - 24, 2017
GeoSmart Asia 2017 at Putrajaya International Convention Centre (PICC) Putrajaya Malaysia - Aug 22 - 24, 2017
GENEQ
Teledyne Optech
University of Denver GIS Masters Degree Online
InterGeo 2017
InterDrone2017
CADalog.com - Countless CAD add-ons, plug-ins and more.



Internet Business Systems © 2017 Internet Business Systems, Inc.
25 North 14th Steet, Suite 710, San Jose, CA 95112
+1 (408) 882-6554 — Contact Us, or visit our other sites:
AECCafe - Architectural Design and Engineering EDACafe - Electronic Design Automation TechJobsCafe - Technical Jobs and Resumes  MCADCafe - Mechanical Design and Engineering ShareCG - Share Computer Graphic (CG) Animation, 3D Art and 3D Models
  Privacy Policy