Village Gets Workflow in Line with Cityworks

Work Completion Time Cut in Half within Two Weeks using GIS-centric Solution

February 07, 2014 -- Sandy, UT – The Village of Pleasant Prairie, Wisconsin, has cut work order completion time in half after two weeks of initial training with Cityworks software, allowing their workflow to fall in line through Cityworks. The village now sees vast improvements in managing their public asset management workflow, and they look forward to continued future benefits with the platform.

Pleasant Prairie covers a thirty-six square mile area in the southeast corner of Wisconsin, and Cityworks has been a good fit for their public works crew of twenty-five full-time employees who manage over ten thousand assets. Over the course of a few months, public works supervisors, along with IT personnel, developed a workflow that covers Pleasant Prairie’s needs.

“Cityworks is user friendly, and its integration with ArcGIS puts a wealth of information in the hands of the crews in the field,” states Tom Hupp, manager of technical support at Pleasant Prairie. “The workflow that has been created is very similar to the way it was done on paper before, which allowed for an easier transition for our supervisors and employees. The work order completion time was cut in half in as little as two weeks after the initial training. Adapting a Cityworks workflow was the key to a successful implementation.”

Pleasant Prairie’s Public Works Department foremen use laptops connected to large screen televisions to distribute work assignments to the crews in morning meetings. To access Cityworks in the field, the crews use portable tablets equipped with cell cards for accessing the Internet and built-in cameras for attaching pictures to work orders. Assigning work orders to crews gives administrators the flexibility to delegate work orders to multiple employees and manage crews. A mixture of custom observations, service requests, and inspections are used within the work orders to track needed information.

“The customizable nature of Cityworks workflows provides users with powerful tools to adapt the software to their specific needs,” states Brian Haslam, president and CEO of Cityworks. “The example of Pleasant Prairie cutting its work order completion time in half, and very quickly at that, is a reiteration of what we repeatedly see at Cityworks user sites: improved work turnaround time and gained efficiencies. As we discuss Cityworks capabilities, let’s not forget the invaluable role GIS plays in making Cityworks the dynamic, superior solution that it is.”      

About Cityworks

Since 1986, Cityworks – Azteca Systems Inc. has provided innovative GIS-centric Asset Management Solutions to organizations that own and care for critical infrastructure, capital assets, and property. Created and designed exclusively on Esri’s ArcGIS technology, Cityworks is a powerful, scalable, and affordable solution for asset management, permitting, licensing, and more. Time-tested, proven, and a leading system, Cityworks is Empowering GIS® at organizations throughout North America and around the world.

For more information, please contact:
Lindsay Ferguson
Communications Specialist
Cityworks–Azteca Systems Inc.
801.523.2751
lferguson@cityworks.com
www.cityworks.com

 



Read the complete story ...


Review Article Be the first to review this article
Harris

Featured Video
Jobs
Project Manager for Keystone Aerial Surveys at Philadelphia, PA
GIS Specialist for Fresno Irrigation District at Fresno, CA
Geospatial Analyst - Senior for BAE Systems Intelligence & Security at Springfield, VA
Senior Mechanical Engineer for BAE Systems Intelligence & Security at Arlington, VA
GIS Analyst for City of Columbia, MO at Columbia, MO
Geospatial Systems Administrator for BAE Systems Intelligence & Security at arnold, MO
Upcoming Events
USC Spatial Science Summit at 3540 South Figueroa Los Angeles CA - Feb 23, 2018
2018 Los Angeles Geospatial Summit at USC Radisson Hotel 3540 S Figueroa St. Los Angeles CA - Feb 23, 2018
Webinar: What's New in Global Mapper v19.1 at United States - Feb 27, 2018
2018 Esri Developer Summit at Palm Springs Convention Center Palm Springs CA - Mar 6 - 9, 2018
Teledyne Optech
Teledyne:
CADalog.com - Countless CAD add-ons, plug-ins and more.



Internet Business Systems © 2018 Internet Business Systems, Inc.
25 North 14th Steet, Suite 710, San Jose, CA 95112
+1 (408) 882-6554 — Contact Us, or visit our other sites:
AECCafe - Architectural Design and Engineering EDACafe - Electronic Design Automation TechJobsCafe - Technical Jobs and Resumes  MCADCafe - Mechanical Design and Engineering ShareCG - Share Computer Graphic (CG) Animation, 3D Art and 3D Models
  Privacy PolicyAdvertise