Geographic Information Systems Core to Utilities' Enterprise IT Strategies, According to New IDC MarketScape

Leading GIS vendors expand offerings to address a broad range of utility business needs

FRAMINGHAM, Mass. — (BUSINESS WIRE) — September 21, 2015 — In a new IDC MarketScape report, IDC Energy Insights found that with the advances in data management, Web, mobile, and integration technologies, utilities are renewing their interest in geographic information systems (GIS) software as a means to leverage geographic information for business execution rather than just asset design. The new report, IDC MarketScape: GIS Software for EMEA Utilities 2015 Vendor Assessment (Doc #EIRS01X), provides utility companies with insight into the current capabilities and future strategies of GIS software vendors and focuses on the solutions that support a complete range of utility business processes and functions. Vendors evaluated in this report include: Autodesk, Bentley Systems, Esri, GE, Intergraph, and Schneider Electric.

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The utility industry is not new to GIS. These applications have been used for decades to store geo-referenced asset attributes and engineering data as it applies to the networks for electricity, gas, water, and district heating distribution, and wastewater collection, as well as to provide a land-based display, mapping, or schematic view. However, new GIS platforms enable utilities to use geospatial information and analytics to support a wide variety of business processes, thereby increasing operational efficiency. In addition, they provide users across the organization — from network engineers and field workers to customer support representatives — with access to a richer set of data, information, insight, and tools to improve their work.

Key findings from the report include:

  • Vendors increasingly provide advanced functionality for publishing, sharing, and collaborating on map-based information across the organization, leveraging cloud and Web services and mobile apps to effectively break down the traditional silos on access to geospatial data.
  • Top vendors in this space provide comprehensively verticalized GIS solutions, addressing the full spectrum of a utility network's management needs and full business process support.
  • Data management technology is increasingly open, providing flexibility on the storage of spatial information and data interoperability.
  • GIS solutions are becoming easier to integrate as vendors use open architectures and support industry standards to meet user and partner requirements.
  • GIS-enabled asset design and modelling systems are focusing on providing utilities with a complete building information modelling (BIM) solution leveraging intelligent 2D and 3D asset models.
  • The use of 3D for asset design, modeling, visualization, and analysis is becoming an essential feature of modern GIS.

"GIS solutions are now becoming core to the utilities' enterprise IT strategies as companies leverage geographic information for business execution rather than just asset management," said Jean-François Segalotto, Senior Research Analyst, IDC Energy Insights. "Vendors are supporting this shift and have grown their GIS offerings to address a broad range of utility business needs, from distribution and mobile workforce management to enterprise resource planning. With full asset management and business process support at the core, key ingredients of modern utility GIS feature open data management technology, packaged integration with enterprise systems and business applications, and advanced analytics and visualization functionality leveraging cloud and Web services and mobile apps."

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors. IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market. IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information, and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor's characteristics, behavior and capability.

For additional information about this report or to arrange a one-on-one briefing with Jean-Francois Segalotto, please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact; reporters should email

About IDC MarketScape
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

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