CR'P has developed several mobile solutions and is a well respected consultant to utilities for field service automation projects. CR'P implemented the first productive workforce management system in Germany for over 300 field workers at a large utility and integrated the system into SAP(R)'s IS-U (CRM) solution for the handling of thousands of field orders daily in credit and collection, customer services, and maintenance. Currently CR'P maintains systems at over fifty utilities and is developing its next generation solution Felix(X), the end-to-end utility work management solution with seamless integration into SAP's NetWeaver(TM) and Enterprise Portal(TM). CR'P's U'Pro system (German: SysBau/3) is the leading product for utility construction, excavation and maintenance project management, planning and accounting in Germany.
"CR'P has clearly identified that leveraging GIS and asset data into the field is critical to improving utility field work processes," said Dr. Ulrich Crombach of CR'P. "Furthermore, we have concluded that for these solutions to be effective, they must be tailored to the end-user. MapFrame focuses on the field worker and has a great understanding of utility field work processes and how to leverage GIS data into the mobile environment. By promoting FieldSmart software, we are able to bring greater efficiencies to the utility industry, and combined with our Felix(X) software suite, FieldSmart enhances our ability to improve field operations through innovative technology."
MapFrame's FieldSmart software features a neutral interface that integrates and extends data from core systems such as CIS, work management and dispatch, along with GIS, into the field and throughout the enterprise. Created with the end-user in mind, FieldSmart applications focus on speed and ease-of-use in the field. Powerful compression technology maximizes the amount of data that can be loaded on a mobile computer. Even the largest utility can fit GIS data (and related databases) for its entire service territory on a mobile device - eliminating the field worker's dependence on network connectivity. Compression is also key to MapFrame's incremental update process that synchronizes data to provide field workers with fast access to up-to-date maps and related data. Currently, twenty-five thousand FieldSmart end-users at utilities across the United States are reaping the benefits of the software increasing productivity, strengthening safety standards and improving customer service.
"Over twenty years experience with utility end-users and field operations managers has provided CR'P with a deep understanding of the utility field workforce," said Ted Eynon, Vice President, Sales & Marketing at MapFrame. "CR'P is an intelligent and reputable IT consulting & software firm whose interest in utility field service and specific focus on the field end-user align with MapFrame's customer-centric company initiatives. We are proud to partner with CR'P and look forward to bringing the benefits of FieldSmart(R) software to utilities throughout Germany, Switzerland and Austria."
CR'P Dr. Crombach und Partner GmbH is a leading IT consulting firm offering various solutions to energy and water utilities throughout Europe and USA. Over twenty years experience with large utilities has resulted in many innovative, process-oriented solutions. Currently CR'P's highly educated staff of 18 developers, pre-sales engineers and executives maintains systems at over fifty utilities. CR'P's U'Pro system (German: SysBau/3) is the leading product for utility construction, excavation and maintenance project management, planning, and accounting. CR'P has also implemented the first productive workforce management system in Germany for over 300 field workers at a large utility and integrated the system into SAP(R)'s IS-U (CRM) solution for the handling of thousands of field orders daily in credit and collection, customer services, and maintenance. CR'P has also developed several mobile solutions for various purposes and is a well respected consultant to utilities in field service automation projects. As a development partner of SAP AG, CR'P is currently developing its next generation solution Felix(X), the end-to-end utility work management solution with seamless integration into SAP's NetWeaver(TM) and Enterprise Portal(TM). CR'P is ISO 9001certified since 1995 and has published many articles in respective decision maker's magazines. CR'P also is a consultant to the utility associations in Germany for the design and provision of field service-oriented tradeshows and conferences.
About MapFrame Corporation
With over 25,000 end-users, MapFrame Corporation leads the industry in developing mobile mapping technology and field automation processes for utility, telecom, cable and broadband organizations nationwide. More than just a map viewer, MapFrame's Enterprising Solutions(TM) integrate data from core systems such as GIS, CIS, dispatch and work management in a single, easy-to-use field automation package. Unique compression and data flow capabilities allow organizations to extend back office data, including the entire GIS, into the field and throughout the enterprise. MapFrame's FieldSmart software brings greater efficiency to the field, providing workers with fast access to the latest maps and customer information in both wired and wireless environments. Updates made both in the office and from the field are automatically downloaded on a daily basis, reducing mistakes and improving productivity. FieldSmart applications include View, Route, Secure, Sketch, Inspect, Plot, Repair, Design, Connect and Field Flow Manager. More information is available at www.mapframe.com.
MapFrame Corporation Britton K. Cronin, 972-701-5452 Email Contact