Keynote from DHL Express Europe to Kick Off 2009 ESRI Business GIS Summit

Presentation to Detail How Geographic Business Intelligence Increases Profits, Improves Customer Service, and Creates Environmentally Responsible Organizations

Redlands, California — December 15, 2008 — Henrik Dahlin of DHL Express Europe will keynote the ESRI Business GIS Summit being held May 4–6, 2009, at the Westin Tabor Center in Denver, Colorado. Dahlin will discuss how geographic information system (GIS) technology has helped the international company improve its bottom-line results, boost customer service ratings, and reduce its impact on the environment.

Dahlin, a process engineer manager with DHL, will speak at the summit’s Plenary Session on Monday, May 4. His presentation kicks off the world’s largest gathering of business GIS professionals and launches three days of innovative sessions, workshops, and discussions dedicated to applying GIS analysis and data to help companies address the operational challenges linked to today’s volatile global economy. GIS is helping companies rethink their activities, overcome business problems, and maintain profitability despite changing market conditions.

With approximately 285,000 employees doing business in more than 220 countries, DHL International is the largest logistics provider in the world. “GIS is used at DHL every day, and it makes a real difference to our business,” says Dahlin. “By using this technology, we’ve optimized our transportation network and given our customers reliable delivery timetables. This gives us improved margins and allows us to respond to changes in our marketplace quickly.”

“Every company can gain a more competitive advantage using GIS,” says Simon Thompson, commercial business industry solutions manager, ESRI. “Mr. Dahlin and DHL exemplify how companies can benefit from putting GIS at the heart of their business strategy yet realize day-to-day operational gains as well. The ESRI Business GIS Summit is a unique event where market leaders like this share their insight and attendees can apply this experience to their needs and business problems.”

The ESRI Business GIS Summit, now in its sixth year, attracts business GIS professionals from more than 30 industries and market sectors. It is recognized as the leading conference for collaboration and networking regarding the application of GIS to retail, real estate, insurance, manufacturing, media, logistics, and general commercial business processes. The summit combines best practice sessions and roundtable discussions with user presentations, technical workshops, and an education program sponsored by the University of Redlands, California. For more information about the summit and to register, please visit

About ESRI

Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. The market leader in GIS, ESRI software is used in more than 300,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. ESRI applications, running on more than one million desktops and thousands of Web and enterprise servers, provide the backbone for the world’s mapping and spatial analysis. ESRI is the only vendor that provides complete technical solutions for desktop, mobile, server, and Internet platforms. Visit us at


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