Canton Township, MI, Experiences Improved Maintenance and Communication with Cityworks

Township Expands Cityworks Throughout Organization Following RIS Implementation

January 06, 2010 -- Sandy, UT — Canton Township, Michigan, implemented Cityworks using Azteca Systems’ Remote Implementation Support (RIS), taking advantage of this innovative and cost-effective method of deploying the software. According to Azteca Systems, the leading provider of GIS-centric management solutions, the Township now has the ability to effectively track utility maintenance resulting in improved interdepartmental and personnel communication.

In 2006, Canton made the decision to implement Cityworks using RIS, where an Azteca Project Manager hosts a series of webcast meetings with the organization’s representative to implement the Cityworks software. Since then, Township personnel have systematically implemented additional departments on their own with limited technical assistance. After the initial implementation in the Public Services Department, the Township extended its use of Cityworks to the Leisure Services Department (Parks and Recreation), Fleet Services, and the Downtown Development Authority (DDA). Cityworks is now used throughout the organization. Recently Canton moved to a Cityworks site license, specifically designed to benefit clients with a population of 100,000 or less, and are preparing to upgrade to Cityworks Server MMS in the near future.

“The RIS was a very good experience for Canton Township and for me personally as the Cityworks domain administrator,” reports David Maurice, Supervisor of Asset Management at Canton Township. “It gave me an in-depth understanding of Cityworks and specifically what the role of domain administrator called for, and allowed us to confidently reach a go-live date within six months of the first RIS session.”

“As is the case with many of our customers, Canton has had a superior experience with Cityworks from the beginning through their continued growth,” states Brian Haslam, President of Azteca Systems. “From Remote Implementation to their Cityworks enterprise site license, Canton has grabbed hold of some of the great options we provide from deployment to the end use of our software. New and existing users can look to their example of the multiple ways to utilize Cityworks and take advantage of its unique GIS-centric capabilities.”

About Canton Township
Located in Michigan, The Charter Township of Canton is a suburb of Detroit twenty minutes east of Ann Arbor. With an estimated population around 87,000, Canton has matured from a small, farming village into one of Michigan’s largest and fastest growing communities. Canton residents live a high quality of life and enjoy everything from first-rate schools and parks to unique dining and shopping hot spots and a nationally accredited police department. The Township was named one of the nation’s 20th safest municipalities for communities of over 75,000 residents. New residential and commercial developments, such as a state-of-the art community center and world-class theater, enhance the community while the preservation of culture is also encouraged through supporting the adaptive reuse of historical structures.

About Azteca Systems, Inc.
Founded in 1986, Azteca Systems, Inc. is the leading provider of GIS-centric Enterprise Management Systems. Built exclusively on top of ESRI’s leading GIS technology, Cityworks is powerful, scalable, and affordable, designed for agencies that own and care for critical infrastructure, capital assets, and property.

For more information, contact:
Lindsay Ferguson
Communications and Marketing
Azteca Systems, Inc.
Email Contact

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