Direct Relief Speeds Syrian Refugee Medical Outreach with Esri App, Nominated for Global Mobile Award

GSMA Nomination Commends the Application of a Mobile, Map-Based Solution in a Humanitarian Crisis

REDLANDS, Calif. — (BUSINESS WIRE) — February 18, 2016 — International humanitarian organization Direct Relief and Esri, the world leader in GIS technology, are in the running to win a GSMA Global Mobile (Glomo) Award.

Direct Relief and Esri are among the nominees selected by GSMA from more than 900 entries worldwide. The nomination recognizes Direct Relief’s application of Esri’s Survey123 for ArcGIS app to help medical aid workers speed the triage of Syrian refugees.

“GSMA recognizes the value of smart, map-based mobile solutions that are proving to make positive impacts on a global scale. At Esri, we’re proud to partner with Direct Relief and be a part of the solution for mitigating humanitarian crises with the latest technology,” said Randy Frantz, director of telecommunications solutions at Esri.

Survey123 for ArcGIS helped bring immediate medical attention to refugees living in extreme conditions in Jordan. With the intuitive field data collection app loaded on mobile devices, Direct Relief medical teams treated and collected data, while working offline, on more than 1,200 patients in just six days.

“Under demanding field conditions, any amount of time field workers spend unable to view a computer screen properly or waiting for the next survey to load — all of these moments add up and become critical to the whole process working smoothly,” said Andrew Schroeder, Direct Relief director of research and analysis. “With Survey123 for ArcGIS, we were able to provide treatment for everyone who needed it.”

If selected as a winner, Direct Relief and Esri will accept the award in the Social and Economic Development category for excellence in using mobile solutions in emergency or humanitarian situations.

GSMA will announce the winners of the 2016 Glomo Awards at Mobile World Congress in Barcelona. Mobile World Congress is the world’s largest gathering for the mobile industry, where more than 94,000 industry professionals are expected to attend.

For more information on Survey123 for ArcGIS, visit

About Esri

Since 1969, Esri has been giving customers around the world the power to think and plan geographically. The market leader in GIS technology, Esri software is used in more than 350,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. Esri applications, running on more than one million desktops and thousands of web and enterprise servers, provide the backbone for the world's mapping and spatial analysis. Esri is the only vendor that provides complete technical solutions for desktop, mobile, server, and Internet platforms. Visit us at

About Direct Relief

Direct Relief is a medical relief organization active in all 50 states and 70 countries. It works with more than 1,000 health clinics across the United States to assist in emergencies on an ongoing basis, providing them with free medications for people in need. The organization has been among the world's largest medical suppliers in Haiti after the 2010 earthquake, has top charity ratings, including four-star and "top-notch" rating from Charity Navigator, and a 99 percent fund-raising efficiency rating from Forbes magazine. Direct Relief was awarded the 2011 Peter F. Drucker Award for Nonprofit Innovation for its ability to adapt the insight, approaches, and tools of commercial technology for humanitarian purposes. For more information, please visit

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Karen Richardson, 909-793-2853, extension 3491
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