City Officials Select Computer-Aided Dispatch Solution from TriTech Software SystemsSAN DIEGO—(BUSINESS WIRE)—Aug. 23, 2005— TriTech Software Systems, a leading provider of integrated multi-agency public safety software solutions, today announced that the eighth largest city in the United States has selected its core product offering, VisiCAD Command(TM), to replace Dallas' 30 year old computer-aided dispatch solution (CAD). The City of Dallas selected TriTech as the CAD vendor of choice to support its Police, Fire and EMS agencies. With the new system, Dallas emergency personnel will now be able to respond, operate and communicate in a more efficient and timely manner to its approximately 1,211,467 citizens.
The TriTech system will replace the City's custom mainframe software, which has become increasingly unreliable and challenging to support. The old system provides only limited capability for agencies to view where units are being dispatched and has no GIS functionality. The City of Dallas recognized the need to identify a turnkey solution that provided the necessary interoperability to share CAD data between city agencies and other jurisdictions.
"The project has been kicked off, and I am very pleased with the level of responsiveness TriTech has demonstrated, their understanding of our time constraints and their commitment to meet our stringent deadlines," says Deputy Assistant Chief, Barbara Smith, "The Dallas Police Department believes that TriTech has the necessary experience to work with the City of Dallas and the associated agencies to develop and implement an integrated solution for our diverse environments."
According to Dallas Fire-Rescue Department officials, "Our number one concern is the health and safety of the citizens and residents of Dallas, and the swift and effective management of contingencies and situations. These critically important efforts are aided by constant and reliable communication among public safety agencies within the City of Dallas and in neighboring jurisdictions. We fully anticipate that VisiCAD will meet that vital need, and we look forward to utilizing the CAD system to carry out our mission."
"Once again, TriTech has been selected for its unmatched ability to provide a true multi-agency system for a large U.S. city. Our feature-rich solution provides all agencies with the assurance of enhanced response times and robust recommendations to emergency situations, in addition to unparalleled access to critical information and streamlined operational efficiencies," says TriTech president and CEO Chris Maloney. "We are extremely excited to be working with the men and women of the City of Dallas in this vital communication program initiative. The flexibility and user-friendly features of our multi-agency solution will enable the Police, Fire and EMS agencies to operate on the same system, yet implement their own business rules without compromising the individual requirements of each agency."
VisiCAD Command is an award-winning, feature-rich, CAD solution that empowers public safety agencies with the ability to rapidly respond to emergency situations. VisiCAD Command provides a robust solution for single or multi-agencies. This highly reliable, innovative product captures all major data points throughout each call to provide immediate comprehensive data and enable rapid decisions when every second counts. It features an easy-to-use graphical-driven interface, and an integrated digital mapping system for fast, accurate dispatch and resource management.
About TriTech Software Systems
TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS industries through its integrated, multi-agency suite of public safety applications. In addition to its award-winning, Computer-Aided Dispatch (CAD) product,
VisiCAD Command, TriTech offers innovative Microsoft(R).NET -based products such as VisiNet Mobile, a wireless PC-based mobile fleet application that seamlessly extends CAD to in-vehicle laptop computers, VisiNet Fire RMS,(TM) a powerful NFIRS 5.0 -certified records tool that integrates with VisiCAD to provide enterprise level data collection, and VisiNet Law RMS,(TM) a robust workflow management, crime analysis, and crime reporting tool. The company has worldwide installations with more than 150 installations in the United States, Canada, Australia, New Zealand and the United Kingdom.
PAN Communications Jason Ouellette, 978-474-1900 Email Contact or TriTech Mary McAdams, 858-799-7827 Email Contact