etisalat, the incumbent service provider in the United Arab Emirates (UAE), has been utilizing Telcordia(R) Network Engineer for several years and recognized that with network convergence a reality, now was the critical time to reap the benefits that the enhanced solution provides. Network Engineer, an end-to-end geospatial network planning and engineering solution for the management of telecommunications networks, helps to simplify network operations, increase customer satisfaction and paves the way for the creation and deployment of new revenue generating advanced services.
"etisalat is continually working to offer new and exciting products and services to our customers, and Telcordia has always delivered first-rate, state-of-the-art solutions that help us deal with today's operational challenges with an eye on tomorrow's network," said Nasser Salim, General Manager- Converged Networks, etisalat. "The evolution of Telcordia's Network Engineer supports our overall OSS transformation plan, optimizing our network and helping us continue to provide leading edge services in the Middle East."
etisalat has already realized tremendous benefit from the new deployment of Network Engineer including automated planning and engineering, inside and outside plant management in a single system, improvements in work order management from planning to build-out, and the ability to share information across the company from strategic planning, marketing, sales, field crews, engineers, planners and more. Telcordia's extensible, open framework allows service providers such as etisalat to manage and deploy services without costly integration.
"etisalat was looking for a system to support any network, any technology and any equipment type for its existing network to enable it to rapidly offer new services to new and existing customers," said Jon Collins, Regional Vice President, EMEA, Telcordia. "A key element in the decision path was choosing a vendor that could manage network convergence and new network technologies as etisalat continues to grow. Telcordia met the challenge with Network Engineer and has provided the company with a clear migration path to offer advanced services."
Network Engineer allows for the visual management and planning of networks to maximize network resources, improve customer service, increase data flow and achieve operational efficiency. As a result, network errors are reduced and faster fault resolution can be achieved through accurate identification and location of equipment for etisalat's extensive field force.
Network Engineer, built on the ESRI(R) GIS(TM) platform, is a comprehensive geospatial solution for the planning, design and management of network and physical inventory. It supports an integrated view of both inside and outside plant engineering and has proven performance and production ready credentials with more than 60 successful implementations in 21 countries. This visually intensive, easy-to-use solution provides a unique combination of land-base information overlaid with network data contained in a sophisticated geo-database that supports all new network technologies.
Established in 1976, Emirates Telecommunications Corporation - etisalat - is known as an innovative and reliable provider of telecommunications, Internet and related services in the UAE. The Corporation is ranked by Financial Times as one of the Top 500 companies in the world in terms of market capitalization, and the sixth largest in the Middle East according to the UK-based The Middle East magazine. Business units and subsidiary companies provide etisalat and clients with a whole range of services including voice, data, satellite, Internet, IT solutions and consulting, smart card manufacture, data clearing, submarine cables laying and maintenance and related telecommunications services.
etisalat serves over 4.8 million mobile customers in the UAE, a penetration rate of over 100 per cent. In 2005, etisalat announced revenues of AED 12.9bn, and net profits of AED 4.3bn. For more information about etisalat please visit the Company website at www.etisalat.ae
Telcordia Technologies, Inc. is a leading global provider of telecommunications network software and services for IP, wireline, wireless, and cable. As the industry continuously evolves, Telcordia is focused on being the undisputed transformation partner for its customers. By delivering flexible, standards-based software solutions and consulting services that optimize complex network and business support systems, Telcordia helps customers transform their business while aggressively reducing costs and growing revenues. Telcordia is headquartered in Piscataway, N.J, with offices throughout the United States, Canada, Europe, Asia, Central and Latin America. ( www.telcordia.com)
Telcordia Krista Wald, 732-699-5050 Email Contact or etisalat Ahmed Bin Ali, 02 6182173 Fax: 02 6334448 Email Contact