More than 800 users in 40 departments will transition to the Web-based system. Front-counter staff, plan examiners, planning, engineering, accounting, dispatch, and field crews utilize CAGIS technology, which has become the means for integrating work orders, billing systems, and customer service.
The CAGIS system integrates geographic information system (GIS) technology with automated business-process workflow software. Accela's 'PERMITS' Plus® application has served as a cornerstone of the system since 1996. The upgrade to Web-based Accela Automation lays the foundation for the development of unique usability enhancements through state-of-the-art technologies and standards like service-oriented architecture (SOA), Web services, and application programming interfaces (APIs).
"CAGIS's goals have evolved over the years, and it has become a valuable enabling technology for our jurisdictions," said Barbara Quinn, CAGIS administrator. "Moving to Accela Automation will enable us to take cross-enterprise sharing of services countywide."
Accela President and CEO Maury Blackman characterizes the CAGIS upgrade as an endorsement of the benefits of Web-based technology. "After partnering on CAGIS for many years, we see the move to Accela Automation as a natural evolution to the enhanced functionality systems like it must have to move forward and keep pace with varying expectations and objectives."
CAGIS was established in 1986 as a regional consortium to share the cost of an automated mapping project. It now serves employees of the City of Cincinnati, Hamilton County, and the local power company and makes maps available to the general public upon request. For more information, please visit http://www.cincinnati-oh.gov/rcc/pages/-12917-/.
Accela provides innovative, Web-based enterprise software solutions that automate land, permit, and asset management processes for local, state, and federal government agencies of all sizes. Backed by more than 25 years of development and implementation in over 500 agencies in the U.S., Canada, and Puerto Rico, Accela products and services empower agencies to increase efficiencies, reduce workload, and provide citizens and businesses with more convenient access to government services. Accela is located in San Ramon, Calif. Accela products can be purchased directly from the GSA Schedule Contract #GS-35F-0249R. For more information, please visit www.accela.com.
CONTACT INFORMATION: Deborah Papp Accela, Inc. 925-659-3244 Email Contact Ron Jenkins RBJ Consulting 972-473-3546 Email Contact