City of Tigard, Oregon Completes Enterprise GIS Implementation

December 15, 2008 -- Tigard, Oregon – The City of Tigard, Oregon recently completed a 24-month Enterprise GIS implementation resulting in a centralized corporate geodatabase environment with a suite of desktop and Web applications integrated with the city's key business systems.

Available to both city staff and the public, the city's Enterprise GIS (EGIS) has already greatly improved workflow efficiency and has simplified access to departmental data. The Tigard Police Department can now access both cases and 911 call records, managed in two separate systems, from a convenient Web-based interface complete with maps, reports and graphs. The Public Works Department can now quickly access maintenance and inspection history for a specific asset -- such as a valve or pipe -- from a map. The Community Development Department can query specific permit records for display on a map, or access permit history for specific tax lots using an interactive map.

Initially hired to review internal planning efforts, GeoNorth's services provided long-range budget planning, ultimately resulting in the implementation of a COTS based solution for a crime mapping pilot project to help better demonstrate the benefits of GIS to internal staff. The pilot project was so successful that the city decided to go public with the solution known as "Crime Spotter."

Rapid EGIS application development was possible by the solid design foundation GeoNorth put in place. GeoNorth developed the System Architecture and Application Design in October of 2007, a Business Data Content Access Approach Design in April of 2008, and the EGIS Application and Public Portal Design in May of 2008. GeoNorth also worked with the City to develop address, transportation, and utility geodatabase models. With the design foundation and data models in place, application development took only three months to complete. Leveraging a COTS-based solution facilitated and expedited the development effort, in addition to saving the city thousands of dollars.

While the larger effort is complete, the city sees itself not at the end of a project, but at the beginning of its new EGIS. User enhancements are already being identified, and there are still databases to integrate, such as the document management system and the city's business license database. Furthermore, technology updates are already being scheduled with plans to implement ArcGIS Server. "Now we have the infrastructure, processes, and knowledge in place, so we can do many of the things we only dreamed of doing. The road ahead looks very promising" said Preston Beck, City of Tigard GIS Coordinator.

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About GeoNorth:
Founded in 1994 with offices in Alaska, Oregon and Idaho, GeoNorth has successfully completed diverse projects and developed a number of enterprise software solutions for clients throughout the U.S. and worldwide. GeoNorth develops “data-driven” solutions that are both easy to use and easy to maintain. GeoNorth pioneered many enterprise GIS products including the world’s first commercial internet GIS solution (MapOptix™) and the world’s first ESRI based extensible Service Oriented Architecture (SOA) solution that truly spatially enables the enterprise.

GeoNorth LLC is a full-service software solution provider dedicated to helping our clients become more efficient and effective through practical and innovative uses of Internet, GIS, and database technologies. GeoNorth specializes in planning and developing Integrated Enterprise GIS and data management solutions for the government, oil and gas, natural resource and utility industries.

For more information, please contact us at 877-827-0827 ext. 232 or visit

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