Interview with Mike Hickey, President of Pitney Bowes Business Insight

MH: We’re looking to build the business. We understand people don’t buy technology for technology’s sake anymore. CIOs have been through things where they’ve had projects where they’ve spent way too much money and the project has under delivered and underperformed. They’re all pragmatists at this point and they want things to work and so we want to be known as a company with those dependable technologies but also as a real trusted advisor and dependable partner for them in their business. We want to be known as providing the best solution in the marketplace and really having a focus on understanding the customers’ verticals and their business problems.

GW: What percentage of your business is service oriented?
MH: 20-25 percent. Years ago, MapInfo only had about 10-12 percent.

GW: You mentioned customization - is that something customers do themselves or do you as a company go in and help them?

MH: I think there’s a little of both and it always depends on the types of applications and solutions you have and obviously how knowledgeable you are about the problem you’re trying to solve. You try to get as far into the product with the client as you can, where the client can do some of that customization themselves. But sometimes you can’t do that, sometimes their processes are so unique or the business model is so unique. Because it’s unique, then it’s new for us, so we end up doing it together.

Top News of the Week

Google Inc. announced the launch of ocean in Google Earth, a new feature that enables users of Google Earth to dive beneath the water surface, explore 3D underwater terrain and browse ocean-related content contributed by leaders in ocean science and advocacy. The new version of Google Earth also introduces Historical Imagery, a feature that enables users to virtually travel back in time through archival satellite and aerial imagery, Touring, which makes it simple to create a narrated tour in Google Earth and share it with the world and Google Mars 3D, which features hi-res imagery and terrain of the red planet. To begin exploring Ocean in Google Earth follow this link: Ocean in Google Earth.

Acquisitions, Agreements, Alliances

DigitalGlobe, a global provider of high-resolution world imagery content solutions, announced that it has signed an agreement with Telogis, the leading global platform for Location-Based Services (LBS). Under the agreement, Telogis developers will have access to DigitalGlobe’s high resolution imagery – a fundamental tool for Mobile Resource Management (MRM) across Telogis’ 350,000 mobile devices in 40 countries worldwide.

geoXMF LLC announced it has signed an agreement with Longmont-based Laurel Hill GIS, Inc. to become a value added reseller of Laurel Hill’s GeoData Sentry software. Sentry offers complete GIS quality assurance solutions for businesses and government organizations. This agreement expands the availability of GeoData Sentry to the water utility, agriculture, transportation and state and local government markets that geoXMF serves.

NAVTEQ, a global provider of digital map data for vehicle navigation and location-based solutions, has announced that it has signed an agreement to supply NAVTEQ map data of Mexico directly to DestinoGPS, a navigation device retailer and the exclusive distributor of Mio brand PNDs in Mexico. Products are available for sale in over 1,000 retail stores in Mexico such as RadioShack, Costco, Sam's Club, Palacio de Hierro, Telmex and others.

Enspiria Solutions, a provider of consulting and systems integration services to the utility sector, has supported Pepco Holdings, Inc. (PHI) in its successful execution of a contract for AMI technology. AMI technology contract execution is a major milestone enabling PHI’s Blueprint for the Future, an ambitious plan to pursue innovative technologies and initiatives that will help PHI’s electric utility customers manage their energy more effectively, reduce the total cost of energy and protect the environment by reducing greenhouse gas emissions.


James W. Sewall Company announced the launch of its new corporate web site. The site offers new and expanded content, image-rich design, and intuitive, easy-to-use navigation. Information is accessible by market-based client solutions, specific products and services, featured projects, partners, and standard search, Email, and interactive forms. Other features include Aerial View--staff perspectives on industry trends and technologies—a digital library, and a client login to project information.

The new site, powered by Sewall, culminates a process begun two years ago to rebrand the company as a client-focused consulting organization. Sewall invites clients, partners and business associates to visit the website

Following an ongoing programme of quality management and 4 days of intensive auditing 1Spatial has successfully upgraded its ISO9001 accreditation to comply with the 2008 specification and TickIT version 5.5.

1Spatial has been ISO9001 accredited since 1994. The company achieved accreditation against the 2000 standard in January 2001. More recent developments in the company that fall within the scope of the registration include the use of Agile software development techniques in conjunction with the Rational Unified Process.

Tele Atlas, a global provider of digital maps and dynamic content for navigation and location-based solutions, announced the company’s innovative Mobile Mapping technology will be deployed in Thailand, further demonstrating its commitment to delivering high quality digital map data around the world. The van in Thailand will focus on collecting data to ensure changes to the map are accurately reflected and to help generate advanced map features such as 3D landmarks, city blocks with textures and junction views to help generate maps that accurately reflect the urban landscape for a superior, safer navigation experience.

Galdos Systems Inc. invites participation in the industry-leading event focused on GIS and the Internet: GeoWeb 2009 Conference! GeoWeb conferences focus exclusively on geographic information systems, the Internet, and the economic potential associated with their convergence. GeoWeb 2009 will continue the tradition of focusing on the reciprocal impact of the Web and Geographic Information as well as the ever-increasing need for collaboration in light of global economic and environmental concerns. GeoWeb 2009 is for everyone.

Representatives from both public and private organizations are invited to meet, discuss and learn about today's most innovative geospatial technologies. Be sure to save the date and join us this coming summer as we explore and unlock the future of the GeoWeb! Registration begins online April 2, 2009.

GeoWeb 2009 is taking place July 27-31, 2009 in downtown Vancouver, BC Canada at the Morris J. Wosk Centre for Dialogue.

Demonstration products generated by the RapidEye system are being made public for the first time . The samples of the RapidEye Standard Image Products show an area over Griffith in New South Wales, Australia.

The sample datasets are available for download as a RapidEye Ortho Product (level 3A) and RapidEye Basic Product (level 1B).The datasets can be downloaded instantly as a zip-file from the RapidEye website


Trimble announced revenue of $268.1 million for its fourth quarter ended Jan. 2, 2009, down approximately 14 percent from revenue of $312.8 million in the fourth quarter of 2007. For fiscal 2008, Trimble had revenue of $1.33 billion dollars, up approximately 9 percent over fiscal 2007. See press release


Geographic Technologies Group, Inc. (GTG) announced the recent addition of Brent Johnson GISP, GIS Solutions Manager, to their new Milton, Florida office. This marks GTG’s third regional office in Florida after the Orange Park and Davie offices.

New Products

The beta release of the ArcGIS API for Microsoft Silverlight will coincide with the 2009 ESRI Developer Summit in Palm Springs, California, to be held March 23–26. This new API allows application developers to integrate ArcGIS Server and Microsoft Virtual Earth services and capabilities in a Silverlight application. ArcGIS Server delivers maps, geographic information system (GIS) services, and applications over the Web.

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