Telvent’s Responder helps Vermont utility reduce power outage time after severe winter storm

Green Mountain Power maximizes value of open-architecture GIS with outage management software and integrated applications

February 19, 2009 – Telvent (NASDAQ: TLVT), the IT company for a sustainable and secure world, announced that its GIS-based Responder Outage Management System is being credited for helping reduce outage time for customers of Green Mountain Power. The unique outage management software helped the Vermont utility rebound from devastating winter weather that pounded its southern Vermont service territory – and much of the New England region – in December, 2008.

“It was extremely helpful to have Responder in production during our recent, very significant storm event,” reported Josh Castonguay, Lead Engineer. “We honestly feel that it assisted in reducing the outage time for a large number of customers, due to the efficiency with which we could dispatch crews.”

Green Mountain Power, transmits, distributes, and sells electricity and utility construction services to approximately one-fourth of the state’s population. With fewer than 200 employees, the efficient Vermont electric provider exceeded its reliability service quality standards in 2008, including standards set by state regulators.

“We aim to exceed these results in the future so that we can provide even better service to our customers,” said Mary Powell, Green Mountain Power President and Chief Executive Officer. “Investments in system upgrades have had a direct effect on improving system reliability.”

Among those system upgrades was the implementation of Telvent’s ArcFM™ Geographic Information System (GIS), put into service in September 2008 to manage electric system assets. Green Mountain Power has taken advantage of the open architecture of the ArcFM geodatabase – which now identifies network substations, 94,000 meters, and all load points in between – by integrating it with multiple applications that support its various business functions. One of these applications is the Telvent Responder Outage Management System (OMS), interfaced with interactive voice recognition (IVR) and automated vehicle location (AVL) systems and used by dispatchers and field supervisors to help steer outage response.

Green Mountain Power is one of nearly 400 utilities worldwide that have chosen ArcFM GIS, developed by Telvent’s Energy business on the ESRI ArcGIS® platform.

About Telvent

Telvent (NASDAQ: TLVT) is a unique global company listed on the NASDAQ Stock Exchange and a component of the CleanTech IndexTM – the first, and only, stock market index of leading clean technology ("cleantech") companies.

Telvent, the IT Company for a sustainable and secure world, specializes in high-valueadded products, services and integrated solutions in the Energy, Transportation, Environmental and Public Administration industry segments, as well as Global Services. Its innovative technology and proven experience help ensure secure and efficient management of the operating and business processes of the world’s leading companies. (


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