Intergraph's call-taking and computer-aided dispatch (CAD) software improves coordination between the city's police and fire agencies, speeds response to critical incidents.HUNTSVILLE, Ala., May 19, 2011 — (PRNewswire) — Intergraph®, the leading global provider of incident management solutions, announced today that the City of Charlotte, North Carolina, has chosen Intergraph's incident management solution to enhance emergency response and interoperability between their public safety agencies. The city will use Intergraph's map-based computer-aided dispatch (CAD), mobile technology, automatic vehicle location and interoperability software.
The implementation will extend the Intergraph CAD and mobile technology already in place at the Charlotte-Mecklenburg Police Department (CMPD) to include call-taking and dispatch at the city's Fire Department. The consolidated system will improve operational efficiency at both agencies, which serve a population of approximately 1 million.
"Intergraph's incident management software increases our ability to serve the public by helping us mobilize resources to respond quickly and effectively to emergency incidents," said Ranjit Raju, IT manager, Charlotte Fire Department.
"Intergraph's incident management solution enables Charlotte's first responders to access real-time data from multiple sources in a single interface," said John Graham, president, Intergraph Security, Government & Infrastructure. "Our interoperability software further ensures that agencies can share critical information for multi-agency response."
Intergraph is the leading global provider of public safety and security incident response, reporting, analysis and records management solutions, protecting one in 12 people worldwide, as well as the world's largest and most complex cities and government sites.
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I's U.S. federal and classified business.
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