Intrado Announces Suite of i3 Products

New Products Ease Transition to Next-Generation 9-1-1 for Telecommunications Service Providers and Public Safety Answering Points

LONGMONT, Colo. — (BUSINESS WIRE) — June 17, 2011 — Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, today announced products designed to provide safe and stable transition to advanced next generation 9-1-1 functionality.

Intrado’s i3 product suite includes a broad range of premise-based and fully managed public safety solutions that align with most commonly used industry standards. New products include premise-based and hosted Positron® VIPER® call processing equipment (CPE) and managed and secure emergency services IP network (ESINet) services.

Additional products in the i3 suite are:

  • IP voice and data delivery to public safety answering points (PSAPs)
    • Supporting Presence Information Data Format Location Object (PIDF-LO)
  • Comprehensive Geographic Information Services (GIS)
    • Supporting GIS-based routing
    • GIS-based public safety information management
  • Location Information Services (LIS)
  • Advanced call routing services including:
    • Emergency Services Routing Proxy (ESRP)
    • Emergency Call Routing Function (ECRF)
    • Border Control Function (BCF)
    • Legacy Network Gateway (LNG)
    • Legacy PSAP Gateway (LPG)
  • Network and Application Security services
  • Voice and data gateway services for interoperability with legacy and other next generation networks
  • Advanced message switching services

“With the addition of these i3 products, Intrado has the most comprehensive range of public safety offerings – from CPE to ESINet services,” said Joe Hernandez, senior vice president for Intrado. “We’ve made a significant and successful investment in next-generation 9-1-1 and have taken careful consideration to ensure that our i3 product suite simultaneously supports legacy and next-generation 9-1-1 over a single ESINet infrastructure. This eliminates the need to run two different network environments, saving cost and reducing complexity.”

Intrado leads the public safety industry in next-generation 9-1-1 deployments with approximately 300 systems either live today or in progress. Agencies that want to better understand the transitional challenges and business case, or would like assistance in developing a business case for next-generation 9-1-1, should contact Intrado at Email Contact or 1-877-262-3775.

About Intrado

In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that improve emergency response. For more information, visit

Positron® is a trademark of Positron, Inc. and is used under license.


Intrado Inc.
Alexis Braden, 415-264-4143
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