August 04, 2011— Today’s law enforcement agencies face challenges well beyond just fighting crime or responding to emergencies. Most police and sheriff’s departments are overrun with data from multiple sources. Making sense of it all is a daunting task but necessary in fulfilling the needs of each community.
The Chesapeake Police Department in Virginia understands the value of leveraging technology as a force multiplier and recently implemented CrimeView® Dashboard in an effort to better serve their community. CrimeView® Dashboard is a cloud-based solution that enables the entire agency to access an instant overview of current crime activity in the form of maps, charts and reports through a Web browser. Chief Kelvin Wright states that “Chesapeake intends to use CrimeView® Dashboard at all levels in the department. Be it Patrol Operations, Investigations or management, we believe that this tool will help make us more efficient and effective in delivering law enforcement services.”
CrimeView® Dashboard automatically pulls data from multiple disparate sources and consolidates this information into intuitive and simple visualizations such as density maps, trend charts and temporal indices. The Omega Group has successfully integrated multiple data sets into Chesapeake’s Dashboard application including dispatch, warrants, arrests and involvements of persons or vehicles. One example of how this information is being utilized is the crime alerts threshold. A threshold has been set for crime types such as burglary, robbery and theft from vehicles. If this threshold is exceeded in any precinct, commanding officers are informed and steps are taken to improve performance. As Chief Wright explains, “Each precinct commander, sergeant and officer is now accountable for crime conditions in their respective areas.” These measurable results allow for the use of both tactical and strategic models such as Roll Call and COMPSTAT through a dashboard interface. The COMPSTAT or “Comparative Statistical” model is based on regularly comparing activity by time, type and location. According to Chief Wright, “Chesapeake will be launching their version of COMPSTAT and CrimeView will be the center point of the process.”
CrimeView® Dashboard is having an impact on every facet of policing at Chesapeake including patrol, command staff and crime analysis. Patrol officers in the field use Dashboard to gain an immediate perspective on their surroundings. Command staff is able to acquire an instant overview of overall activity and directly measure assigned patrols in holding their officers more accountable. Finally, given the high level of automation and integration available with CrimeView® Dashboard, crime analysts can focus on more in-depth investigations versus creating the same maps and reports on a weekly or daily basis. Bianca Conn, the lead Crime Analyst at Chesapeake, states, "The CrimeView Enterprise suite of solutions has revolutionized the day-to-day operations of the Chesapeake Police Department's Crime Analysis Unit. The automated analysis and mapping tools allow the crime analysts to focus more time on analyzing trends and hot spots rather than performing monotonous data extractions or mapping processes.“
Recent economic conditions have had an impact on almost all county and municipal law enforcement budgets in the US and making the most of limited resources has never been more important. CrimeView® Dashboard is helping to improve efficiency by assisting command staff in placing resources where and when they are needed most. As Sergeant Ernest Jefferies explains, "CrimeView® Dashboard has proven to be a tremendous tool for asset distribution and increased efficiency for responding to crimes in progress. The ability to identify the trends and construct roll call training scenarios for targeted areas is a powerful swing in police operations. The same maps used to display the crimes and geographic area for the training, can also be accessed by the supervisor in the field for managing an event. This prior planning and training has allowed organized, synergistic responses and produced numerous arrests from crimes in progress."
In providing a high level of service to the Chesapeake community the value of these results is immeasurable. CrimeView® Dashboard is changing the way policing is performed and will continue to be a driving force in assisting law enforcement agencies in reducing crime. Chesapeake Police Department is taking a progressive approach to law enforcement through the use of cutting edge technology.
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