Underground Utility (One-Call) Ticket Processing Software for ArcGIS 8.3: Bergmann Associates Announces the Release of Dig-Smart v.2.0

ROCHESTER, NY: Bergmann Associates announces version 2.0 for Dig-Smart; a GIS-based commercial software product designed to manage and process One-Call Tickets in the ArcGIS 8.3 environment.

Dig-Smart 2.0 is a GIS-based, commercial product that was designed to helps utility companies process and locate excavation requests received from State One-Call Centers - usually a Not-For-Profit agency committed to protecting buried or underground assets (i.e. Dig-Safely NY). Depending upon the utility size (geographic) and the population serviced, utility companies with underground assets can receive anywhere from a few thousand to a few hundred thousand One-Call tickets annually.

As an extension to ESRI's ArcGIS 8.3, Dig-Smart 2.0 can receive and process incoming work order requests (a.k.a. Tickets) directly into the ArcMap environment. These tickets are automatically processed by Dig-Smart's engine and a distance-based search is performed to determine if utilities are present near the requested site.

Using Dig-Smart has proven to save utility companies thousands of dollars each year investigating One-Call ticket requests. Because Dig-Smart was developed as an extension to ArcGIS, no proprietary software additions are required to process the tickets. Users can investigate, validate, email, fax, report and archive One-Call tickets right from their familiar GIS desktop application.

Due to the presence of underground or buried utilities, Dig-Smart can be applied to a wide variety of industries including Gas and Electric, Pipeline, Water, Sewer and Stormwater, Fiber, Cable and Telecom and Transportation for signalized intersections.

ESRI, ArcMap and ArcGIS are trademarks, registered trademarks or service marks of ESRI in the United States, the European Community or certain other jurisdictions.

Bergmann Associates is an ESRI Corporate Consultant, Instructor and Developer specializing in cutting edge technologies for the utility, transportation, 3D visualization and governmental market segments. Bergmann's GIS staff specialize and excel in ArcObjects, maximizing .NET and Java technologies for commercial product development.

About Bergmann Associates

Incorporated in 1980 and headquartered in Rochester, NY Bergmann Associates provides exceptional consulting services to a wide variety of markets including GIS. With 300 employees in 6 states, Bergmann Associates is a renowned leader in several core industries including Engineering, Surveying, Planning and Architecture.

For more information about Bergmann Associates please visit www.bergmannpc.com

For more information about Dig-Smart version 2.0, please visit www.dig-smart.com or contact Jim Schoenberg at 716-852-3211

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