East Staffs Borough Council create cost savings through channel shift

Residents in East Staffordshire can now get instant, online access to planning applications – current and historic – at the click of a button as the Council launches a new web-mapping solution from Dotted Eye.

October 26, 2011 -- The new software, which can be found on the Council’s website, should significantly reduce the amount of time the Council’s planning officers spend dealing with phone enquiries received regarding planning.

The web-mapping application provided by Dotted Eyes, one of the UK’s leading GIS development houses is built on its new Local Government Portal technology stack and enables the public to self-serve information by clearly displaying data taken from the council’s Northgate system on an online map.

Users can quickly visualise the locations of live planning applications, examine the outcome of historical planning applications, including appeals, and view the sites of listed buildings and trees subject to preservation orders.

Philip Somerfield, Head of Regulatory Services at East Staffordshire Borough Council, commented: “This is the ideal solution to enable us to deal with residents queries much more efficiently whilst also helping us to reduce costs. It instantly brings our data to life, allowing people to easily pinpoint planning application locations and further improves the usability of our website.”

Ben Allan, MD of Dotted Eyes, commented, “The planning application is just one part of Local Government Portal, our new flexible web mapping platform that helps councils to provide information tailored to different groups of stakeholders in a way that is easy to search and understand.”

Philip added: “Following its success, we expect to extend the internet mapping capability to cover other service areas, making a wider range of our services and assets viewable on a map.”

To view the site, visit http://www.eaststaffsbc.gov.uk/services/mappingsystem/

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