Metrogas in Production with ArcFM

Chile’s Largest Natural Gas Distribution Company Benefits from GIS

Fort Collins, CO -- Metrogas, the largest natural gas distribution company in Chile, has announced completion of their ArcFM implementation. This new solution is part of an enterprise GIS and provides the company a complete utility-specific system for modeling, editing, maintaining, and managing facility asset data.

Metrogas distributes gas to commercial, residential, and industrial sectors in the city of Santiago, and manages 4,800 kilometers of gas pipes that serve more than 320,000 consumers. Metrogas used CAD technology prior to their selection of ArcFM and ESRI ArcGIS®. The GIS project began in October 2004 and rolled into production in less than a year.

Metrogas completed their implementation using the services of INCOM S.A., ESRI and Miner & Miner’s distributor, headquartered in Santiago, Chile. The project included integration of GIS and SAP, which will assist in streamlining asset and customer information and support future gas design workflows. As a project team member to INCOM, Miner & Miner provided additional service support for ArcFM gap analysis, gas geodatabase modeling, and SAP integration.

“As Metrogas continues to build and integrate our enterprise information systems, the ArcFM Solution will provide tremendous business value. And, as we gain experience, ArcFM will become a very powerful tool that will increase efficiency and productivity,” said Victor Figueroa, Ingeniero de Desarrollo de Redes de Metrogas.

“The Metrogas project proves collaboration between project teams who are committed to success leads to positive results. The Metrogas system is the most advanced enterprise GIS implemented in Chile, including as it does a robust gas distribution data model, productivity tools, and integration with SAP,” said Juan Enrique Silva, Gerente Comercial de INCOM.

Miner & Miner (M&M), a Telvent company, is a world leader in the development and implementation of GIS software for utilities. M&M's ArcFM Solution and extended services assist electric, gas, water, and wastewater utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information. Founded in 1946 as a full-service electrical engineering firm, M&M has been a business partner of ESRI since 1987. This partnership has enabled M&M to become the world's leading developer of ArcGIS applications for the utility industry. M&M services include implementation, integration, and customization of software to fit the needs of individual utilities. For more information, please visit

Telvent (Nasdaq: TLVT), the Global RealTime IT Company, specializes in high technological added value in four specific industrial sectors (Energy, Traffic, Transportation and Environment) in Europe, America and China.

ArcFM Solution, ArcFM, ArcFM Viewer, Designer, Responder, Conduit Manager, and Network Adapter are trademarks of Miner and Miner, Consulting Engineers, Inc. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners.

Press Information:
Stacey Johnson
Miner & Miner, a Telvent company
Telephone: 970-223-1888, x151
General Information: Email Contact


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