Dell Announces Recall of Notebook Computer Batteries Due to Fire Hazard
[ Back ]   [ More News ]   [ Home ]
Dell Announces Recall of Notebook Computer Batteries Due to Fire Hazard

WASHINGTON, Aug. 15 /PRNewswire/ -- The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

    (Logo:  
http://www.newscom.com/cgi-bin/prnh/20030904/USCSCLOGO )

    Name of Product: Dell-branded lithium-ion batteries made with cells
     manufactured by Sony

    Units: About 2.7 million battery packs (an additional 1.4 million battery
     packs were sold outside the U.S.)

    Battery Distributor: Dell Inc., of Round Rock, Texas

    Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan.

    Hazard: These lithium-ion batteries can overheat, posing a fire hazard to
     consumers.

    Incidents/Injuries: Dell has received six reports of batteries
     overheating, resulting in property damage to furniture and personal
     effects.  No injuries have been reported.

    Description: The recalled batteries were sold with or sold separately to
     be used with the following Dell notebook computers:
      -- Latitude(TM) D410, D500, D505, D510, D520, D600, D610, D620, D800,
         D810;
      -- Inspiron(TM) 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m,
         6400, E1505, 700m, 710m, 9400, E1705;
      -- Dell Precision(TM) M20, M60, M70 and M90 mobile workstations; and
      -- XPS(TM), XPS Gen2, XPS M170 and XPS M1710.
     "Dell" and one of the following markings are printed on the batteries:
     "Made in Japan," "Made in China," or "Battery Cell Made in Japan
     Assembled in China."  The identification number for each battery appears
     on a white sticker.

    Sold through: Dell's Web site, phone and direct sales as part of a service
     replacement program, and catalogs from April 2004 through July 2006.  The
     computers with these batteries sold for between $500 and $2850 and
     individual batteries sold for between $60 and $180.

    Manufactured in: Japan and China

    Remedy: Consumers should stop using these recalled batteries immediately
     and contact Dell to receive a replacement battery.  Consumers can
     continue to use the notebook computers safely by turning the system off,
     ejecting the battery, and using the AC adapter and power cord to power
     the system until the replacement battery is received.

    Consumer Contact: For additional information, contact Dell toll-free at
     (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, or
     write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin,
     Texas 78758.

    Firm's Media Contact:
     Dell: Gretchen Miller, (512) 728-0308, 
Email Contact or
      Ira Williams, (512) 728-8545, 
Email Contact
     Sony: Rick Clancy, (858) 942-3020, 
Email Contact

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products -- such as toys, cribs, power tools, cigarette lighters, and household chemicals -- contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or visit CPSC's Web site at http://www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC's Web site at http://www.cpsc.gov.

    Firm's Recall Hotline: (866) 342-0011
    CPSC Recall Hotline: (800) 638-2772
    CPSC Media Contact: Scott Wolfson, (301) 504-7051
    Dell Media Contacts: Gretchen Miller or Ira Williams
                         (512) 728-0308 or (512) 728-8545

Web site: http://www.cpsc.gov//


Rating: