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Archive for the ‘9-1-1’ Category

GISCafe Year In Review 2019

Thursday, December 19th, 2019

The year in review is defined in large part by what drives the technology sector. Natural phenomenon such as fires and floods, earthquakes and hurricanes require continual vigilance to be able to record, predict, respond to and recover from. The effort of Digital Cities is an effort to maintain cities in a more efficient manner, with heightened emphasis on people and data.

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Smart City Initiatives Using Digital Twins

Friday, December 13th, 2019

According to ABI Research, 500 smart cities will have digital twins by 2025. Currently the cities of Boston, New York, Singapore, Stockholm, Helsinki, Jaipur, Newcastle and Amaravati have deployed digital twins.

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Claremont Graduate University GIS and Four Directions Spearhead Safeguarding North Dakota Voting Rights

Friday, October 4th, 2019

What do you do if you don’t have an actual physical street address and you want to vote? You are definitely eligible to vote, except for that one small detail that has become critical in North Dakota under a new statewide voter identification law.

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School Safety GIS Ups the Ante with Social Media and Georeferenced Floor Plans

Thursday, August 9th, 2018

The U.S. has been rocked by tragic school shootings and other violence over the past years, with very little deterrent to this increasing trend.

At the Esri User Conference 2018, a talk entitled “School Safety GIS – Survey123” was conducted by GIS specialist for Detroit Public Schools, Randall Raymond, and Officer Adele Gardner, Detroit Public Schools Community District Police Department, who outlined the work they have been doing over the past year to use social media and other geospatial tools to detect, analyze and visualize potential dangers to kids in schools.

“We were able to create a social media mapping feed that was out-of-the-box Esri available and discovered while it did what we wanted it to do in some ways, it was very manual and labor intensive,” said Raymond. “You needed someone to constantly be looking at the feeds that were coming in. We partnered with Esri and they suggested a company named DataCapable, that was doing social media for event detection, event notification and event mapping for the power and gas industry. We figured it was the same for a big power company and they would be interested in what we’re doing. They retasked some of what their software does to give us more analytics and give us more understanding of potentially dangerous situations happening at schools by monitoring for specific events. We could use machine learning and artificial intelligence to go through messages and quickly determine the validity of them, confidence in them and decide if there is action that needed to be taken.”

Raymond retired from upper administration in the Detroit Public Schools in 2013 and has continued the work with the school system since that time, helping with high school programs and consulting with their police department. He works with Officer Gardner helping them to continue to learn to use their ArcGIS tools and do more strategic thinking about deployment of police resources.

The value of social media has been long recognized by Officer Gardner, who has extensive examples of problems with kids in Detroit Public Schools and social media being used to organize the meetings where kids to go to events in the city and rob people and steal from cars, etc. But privacy is obviously a very big issue, according to Raymond.
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DATAMARK Debuts DATAMARK VEP SaaS for GIS Data

Thursday, June 21st, 2018

Sandi Stroud, associate vice president, Public Safety GIS DATAMARK, spoke with GISCafe Voice about DATAMARK, the public safety GIS division of Michael Baker International, and the recent launch of DATAMARK DATAMARK VEP (Validate-Edit-Provision), its new software-as-a-service GIS solution that validates, edits and provisions GIS data. To solve incomplete or poor-quality GIS data challenges, DATAMARK developed DATAMARK VEP to provide highest levels of public safety GIS data completeness and accuracy in the nation’s nearly 5,000 public safety answering points. The new solution is for both current 9-1-1 systems and the transition to next generation 9-1-1 (NG9-1-1) systems and is augmented with GIS technical services and an expanded DATAMARK team that includes public safety and GIS professionals. NG9-1-1 is an initiative to update the 9-1-1 service infrastructure in the U.S. and Canada to improve public emergency response in a mobile society.

“This year Michael Baker formalized the public safety GIS division, grown into our own line of purposeful business within the company. And our staff has grown. But under DATAMARK we really are a suite of solutions and services. We have really built our team over the last six months to not just address GIS professionals but a lot of folks who have spent their entire careers in public safety and 9-1-1. And part of the reason for that is that we understand there’s a bit of translation that has to happen, depending upon whether we are working with a public safety or GIS client. Our staff is really involved in NG9-1-1 standards and participation in groups. Several of my staff including myself have helped author NG9-1-1 workshops for URISA. We launched that about three years ago at the GIS Pro conference in Washington, taught the workshop about twelve times since, and in fact we’re teaching the workshop at the Esri conference this year, so it’ll be free to conference goers.

We’re very focused on being able to be the GIS experts for NG9-1-1. In addition, we do offer comprehensive technical services, and then we also have solutions that are SaaS solutions. The approach we’ve taken is how can we take a product that helps a GIS stakeholder or data provider support the next gen 9-1-1 requirements, which is maybe a heavier lift than the normal business process they currently support. In addition to the solutions, we’ve also developed a service deliverable that we call a DATAMARK VEP. It allows us to help a 9-1-1 jurisdiction take a step back and look at a solution and really assess what it is they need to address in order to address their public safety or 9-1-1 solution.

What is the difference between traditional 9-1-1 and NG9-1-1?

The current 9-1-1 system – the process of getting the 9-1-1 caller to the right 9-1-1 center. You’ve dialed the 9-1-1 center and are waiting to talk to the dispatcher who sends you help. There is the process of identifying which center based on where you’re at. There is tabular location data that is used to take the location and do a database lookup, it’s not a geocoding exercise. Based on an attribute in that file, it determines where to send your call. In the 9-1-1 center you have your CAD dispatch center, you have a call taking system, and vehicle routing system.  All these can use GIS, but we’ve found it’s very inconsistently applied. Some do not use GIS in those systems, they maintain a separate spatial file within those systems. There are a lot of silos that currently exist between how GIS is used in the 9-1-1 center and the tabular data that is currently being used to decide what center a call goes to.
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